Understand every conversation
Bring messages from connected email accounts, SMS, WhatsApp and web forms into one workflow. Give every inquiry context, priority and a next step.
Connect customer conversations, lead management, follow-ups, bookings, and business workflows in one unified automation platform.
Connect your business operations in one intelligent platform.
Bring messages from connected email accounts, SMS, WhatsApp and web forms into one workflow. Give every inquiry context, priority and a next step.
Connect client records, lead assignment, staff responsibilities, office routing, appointments, tasks and follow-ups instead of managing each separately.
Connect the conversation to the service, the service to the invoice, and the invoice to payment tracking. Give the team a clearer path from interest to income.
Capture, qualify, route, and follow up with every lead.
Receive inquiries through connected channels. Identify intent, capture contact details and organize new opportunities.
Draft replies, route opportunities to the right staff and keep the conversation moving with appropriate follow-ups.
Arrange appointments, assign tasks, coordinate teams and offices, and keep client context available to the people doing the work.
Prepare invoices, share payment requests through connected systems and track payment status through the appropriate workflow.
The difference: The goal isn't simply to automate a reply. It's to make that reply part of a larger business process with an owner, a next action and a measurable outcome.
Automate repetitive tasks and keep work moving 24/7.
Read the incoming message and its available context.
Identify intent, category, urgency and required action.
Prepare the reply, assignment, task or business record.
Request approval or perform permitted actions under your settings.
Manage WhatsApp, SMS, email, voice, and web inquiries in one place.
Connect Gmail, Google Workspace, Outlook, Microsoft 365 and compatible IMAP/SMTP email accounts.
Connect supported messaging channels through Twilio and bring conversations into your wider client workflow.
Bring embeddable web-form submissions into the same operating flow as your other incoming requests.
Keep your teams, customers, calendars, and workflows connected.
Shared policies, oversight and business context.
Local team, assigned conversations and daily work.
Separate responsibilities within the shared organization.
Ownership, approvals, permissions and accountability.
Streamline bookings, invoices, and customer operations.
Prepare invoice drafts using available client and service information for review.
Organize appointment requests, booking links, availability and reminders.
Turn incoming requests and follow-up needs into organized work items.
Connect invoice status with payment workflows and supported payment integrations.
A connected revenue cycle: Inquiry → Qualified client → Appointment → Service task → Invoice → Payment status → Follow-up. Actual payments, confirmations and external actions depend on your connected providers and configured permissions.
Customize workflows to fit your business processes.
Classify and organize incoming messages without sending an AI-generated reply.
Prepare responses and let authorized staff approve, edit or reject them before sending.
Send eligible replies automatically under the rules and permissions configured by your business.
Disable AI handling for selected workflows and retain manual control.
Reduce manual work and unnecessary delays.
| Business activity | Disconnected approach | Autivox approach |
|---|---|---|
| Client communication | Multiple channel inboxes | Unified connected inbox |
| Lead management | Manual sorting and handoffs | AI classification and routing |
| Office management | Separate local processes | Shared workspace and assignments |
| Staff coordination | Scattered follow-ups | Owners, tasks and approvals |
| Client appointments | Back-and-forth scheduling | Connected booking workflows |
| Invoices and payments | Separate tracking processes | Connected invoice and payment status |
| Management visibility | Information spread across systems | A more connected operational picture |
Set clear rules, permissions, and human oversight.
Structure access around administrators, managers and staff responsibilities, according to the permissions implemented in your workspace.
Keep people involved in important decisions, including AI-generated communications and business actions that require review.
Maintain records of relevant workflow activity and make important handoffs easier to review.
Use authorized account connections and appropriate credential handling for supported email and messaging integrations.
Design workspace access and data boundaries around the needs of each business and its teams.
Set appropriate AI autonomy and keep sensitive or consequential actions under the right level of human oversight.
Security certifications, encryption specifications, data residency and uptime commitments should be published only when verified for the deployed Autivox service.
Discover how AI business automation helps your business scale.
Automate your operations and create room for growth.